About the role
We’re searching for Brand Associates to join our team – no experience needed – friendly and eager to learn is what we are looking for! As a Brand Associate, you’re an important part of our team and take pride in the brand to deliver a great shopping experience for our customers. You will support your team to drive results, deliver best-in-class service and educate customers on our loyalty programs. You enjoy a fast-paced environment and have a customer-first mindset.
Benefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
* For eligible employees
What you'll do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Handle all customer interactions and potential issueseturns courteously and professionally.
- Collaborate with team members in support of process improvements and cost reductions
Who you are
- You’re able to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available.
- You act in line with our values and guiding principles.
- You are open to feedback, communicate well and take action as required.
- You’re able to learn and utilize technology.
- You’re able to maneuver around sales floor, stockroom, office and lift up to 30 lbs., with or without a reasonable accommodation.
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